Videos
Bad Math – The Importance of Relevant Information
This short video will walk you through a simple example of the failure to consider relevant factors when making operational decisions between two alternatives. It shows how conventional factors in margin calculation can lead many companies into the wrong decisions and the inability to profit maximize.
Introduction to Smart Metrics – Webinar #1
What are the right metrics to encourage and sustain flow within a company and across a supply chain? Smart Metrics, introduced in the book Demand Driven Performance – Using Smart Metrics, allow companies to break out of the cost-centric and localized measures that discourage and block flow. Debra Smith and Chad Smith personally lead this webinar.